NGINX is happy to provide best‑effort support to customers with Professional and Enterprise subscriptions for the optional third‑party modules that we build and maintain. A list of these modules is available on our Dynamic Modules page. Support coverage may be limited to one hour per query, after which you can engage NGINX Professional Services if you wish.
Custom or third‑party modules that are not listed on the Dynamic Modules page are not covered by support. We may ask for any such modules to be disabled before providing support, in order to verify that the issue is with NGINX Plus itself.