Our support covers debugging and troubleshooting of problems you have installing or operating your NGINX Plus deployment. This includes:
- Setting up access to the NGINX Plus repository
- Installing the NGINX Plus software
- Detailed configuration guidance for all NGINX Plus features
- Debugging and troubleshooting
- Installation of third‑party dynamic modules
- Full analysis and recommendations in the event you encounter a possible fault or bug
- Hot fixes for software bugs outside of the regular release cycle (Professional and Enterprise only)
- Early notification of essential security updates
Our support does not cover:
- Configuration or troubleshooting of third‑party dynamic modules
- Hands‑on performance tuning or configuration
- Troubleshooting of operating system, database, or backend application issues