As a technologist at ThoughtWorks, Sam Newman split his time between encouraging and sharing innovation globally and helping companies design and build their internal systems. He has worked with a variety of companies in multiple domains around the world, often with one foot in the developer world and the other in the IT operations space. If you asked him what he does, he’d say ‘I work with people to build better software systems’. He has written articles, presented at conferences, and sporadically commits to open source projects. He is the author of Building Microservices: Designing Fine‑Grained Systems, published by O’Reilly Media.