osTicket

Recipe

http://osticket.com/

SSL setup isn’t required, but I’d recommend it.

user  nginx;
worker_processes 1;

events {
    worker_connections  1024;
}

http {
    include         mime.types;
    default_type    application/octet-stream;
    sendfile        on;
    charset         utf-8;
    gzip            on;
    gzip_types      text/plain application/xml text/javascript;
    gzip_min_length 1000;

    index index.php index.html index.htm;

    # Rewrite all requests from HTTP to HTTPS
    server {
        listen 80;
        server_name tickets.mydomain.com;
        rewrite ^ https://tickets.mydomain.com permanent;
    }

    server {
        listen 443;
        server_name tickets.mydomain.com;
        ssl on;
        ssl_certificate /etc/nginx/certs/cert.pem;
        ssl_certificate_key /etc/nginx/certs/cert.key;

        keepalive_timeout 70;

        root /var/www/osticket;

        set $path_info "";

        location ~ /include {
            deny all;
            return 403;
        }

        if ($request_uri ~ "^/api(/[^\?]+)") {
        set $path_info $1;
    }

    location ~ ^/api/(?:tickets|tasks).*$ {
        try_files $uri $uri/ /api/http.php?$query_string;
    }

    if ($request_uri ~ "^/scp/.*\.php(/[^\?]+)") {
        set $path_info $1;
    }

    location ~ ^/scp/ajax.php/.*$ {
        try_files $uri $uri/ /scp/ajax.php?$query_string;
    }

        location / {
            try_files $uri $uri/ index.php;
        }

        location ~ \.php$ {
            fastcgi_param  SCRIPT_FILENAME  $document_root$fastcgi_script_name;
            include        fastcgi_params;
            fastcgi_param  PATH_INFO        $path_info;
            fastcgi_pass   127.0.0.1:8888;
        }
    }
}